Privacy Policy

1. Introduction

InvoXtreme ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use InvoXtreme Desktop software for bulk email marketing.

By using our Software, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, billing address
• License Information: License key, activation details
• Payment Information: Processed securely through third-party payment processors
• Support Information: Communications when you contact our support team

2.2 Information Collected Automatically

• Usage Data: Features used, frequency of use, performance metrics
• Device Information: Operating system, hardware specifications, IP address
• Error Reports: Crash logs and error diagnostics (with your consent)
• Email Campaign Data: Anonymous statistics about email sending patterns

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Software
• To verify your license and prevent unauthorized use
• To improve our Software and develop new features
• To provide customer support and respond to inquiries
• To send important updates about the Software
• To comply with legal obligations
• To enforce our terms and conditions

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our Software
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly agree to sharing

6. Your Rights and Choices

You have the following rights regarding your personal data:

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account data: Retained while your license is active
• Support communications: Retained for 2 years
• Usage analytics: Anonymized after 1 year
• Payment records: Retained for 7 years for tax purposes

8. Children's Privacy

Our Software is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: